Fraame Healthcare’s FileVision Health Client Management Solution (CMS), provides one complete system to effectively maintain service information on their clients, programmes, documents, and other resources. To ensure that client records are standardised and easily accessible to all staff and clients/funders for example where appropriate. FileVision Health help’s providers intelligently link and match information, assessments and documents to important data objects such as people, processes, and assets. This ensures ease of reporting and increases operational productivity at a reduced cost.
Some of the many Client Relationship Management (CRM) functions, where FileVision Health has been proven to enhance the continuity of care, health outcomes and provide better and more convenient access to clinical and operational services include:
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Clients
Using FileVision Health providers can view and report easily on all its clients in one centralised area.
Contacts
All contacts can now be held within FileVision Health and is searchable by multiple criteria and can be linked to unlimited records.
Services
Have all your information available in real time, regardless of location in a secure and easily accessible manner.
Residential Services
FileVision offers full Residential support, including Daily Notes, Residential Schedules and Accommodation management.
Programmes and Groups
Run and manage repeating or one off programmes with easy access to mailing lists and more.
Counselling and Assessment
Counselling notes can now be stored electronically and are not seen by anyone other than the person who has written the notes, providing a more secure way of storing confidential documents.
Assessment tools are available electronically for easy data entry, these tools can calculate answer sets and display information graphically as well as use for reporting both internally and externally, such as ADOM reporting for the Ministry of Health PRIMHD data reporting.
Documents
Client based documents are held within the Client information, folder structures, keywords and other beneficial meta data can be stored. Any electronic file can be saved into Documents are fully searchable, and full version control and email history is part of our standard functionality.
Contract Management
FileVision offers a full Contract Management Modules that capture operation details, funding requirements, contacts and reporting details.
FileVision Health unique relationship management module offers complete flexibility in data storage by offering the ability to create unlimited data sets that can be linked to documents. These data sets provide user-definable fields that can be used for searching and reporting. Documents, notes and actions can be linked to each record. The relationship management module also provides the ability to push documents and data to other users resulting in improved communications, enhanced customer service and immediate access to information and other related data and documents.
FileVision Health provides a graphically intuitive interface that automates the management of documents and their versioning, auditing and archival. Annotations, colour-coded document status and multiple levels of security, round out the FileVision Health feature-rich document management module.
FileVision Health’s workflow management module automates and monitors business procedures, allowing critical path processes to be assigned to documents. With user-definable fields and flexible options, workflow can be easily configured for existing processes and provides improved and efficient task management along with multiple levels of accountability, security and control.
FileVision Health provides instant access to information through multiple search tools for documents, content, relationships and data. Documents can be found quickly and easily through user-defined key words and criteria or through full-text search. Relationship-centric searches can be performed using the powerful information relationship management search tool and a user’s unique defined fields.
In an effort to offer more flexibility and customization for each individual organisation, FileVision developed Custom Configurations. This advanced macro language allows the FileVision system to be easily configured for complex business rule automation while eliminating lengthy user processes. Features include event driven automation; scheduled, manual or polling trigger automation; graphical designer user interface; user interaction mode; design of complex workflows; data replication and synchronization; and automated custom imports and exports.
Real Time Reporting
Surveys &
Assessment Tools
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PRODUCT DEMO
We'd love to give you a demo of the latest FileVision Health product. Just get in touch and one of our specialist staff will run you through!