The Importance of Good Case Management

Health and social services organisations need to understand how their activities and programmes support the clients, whānau and communities they work with. Organisations providing support for families at vulnerable times, early intervention, prevention, or social cohesion services are increasingly looking for software to help:

  • measure impact and outcomes
  • give staff easy access to information and tools
  • understand and improve programmes and services
  • easily report to funders

Non-government organisations are becoming bigger and more complex as social services are increasingly delivered directly to the organizatons. Integrating good technology can help them maintain and improve service levels.

Client management (CMS) applications support these providers. A good Client Management application manages accurate and complete client records and captures data securely in real time. Reporting and measuring outcomes should be made easy using sophisticated measuring and monitoring tools (such as psychometric assessment tools) that integrate with the core CMS application.

FileVision Health provides a sophisticated CMS core with comprehensive document management, compliance and policy management tools, and work flow functionality to automate tasks and help the organisation and its people work efficiently.

Fraame Healthcare’s FileVision Health Client Management Solution (CMS), provides one complete system to effectively maintain service information on their clients, programmes, documents, and other resources. To ensure that client records are standardised and easily accessible to all staff and clients/funders for example where appropriate. FileVision Health help’s providers intelligently link and match information, assessments and documents to important data objects such as people, processes, and assets. This ensures ease of reporting and increases operational productivity at a reduced cost.

Some of the many CMS functions, where FileVision Health has been proven to enhance the continuity of care, health outcomes and provide better and more convenient access to clinical and operational services include:

PRODUCT DEMO

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Clients
Using FileVision Health providers can view and report easily on all its clients in one centralised area. 

Contacts
All contacts can now be held within FileVision Health and is searchable by multiple criteria and can be linked to unlimited records.

Services
Have all your information available in real time, regardless of location in a secure and easily accessible manner.

Residential Services
FileVision offers full Residential support, including Daily Notes, Residential Schedules and Accommodation management.

Programmes and Groups
Run and manage repeating or one off programmes with easy access to mailing lists and more.

Counselling and Assessment
Counselling notes can now be stored electronically and are not seen by anyone other than the person who has written the notes, providing a more secure way of storing confidential documents.
Assessment tools are available electronically for easy data entry, these tools can calculate answer sets and display information graphically as well as use for reporting both internally and externally, such as ADOM reporting for the Ministry of Health PRIMHD data reporting.

Documents
Client based documents are held within the Client information, folder structures, keywords and other beneficial meta data can be stored.  Any electronic file can be saved into Documents are fully searchable, and full version control and email history is part of our standard functionality.

Contract Management
FileVision offers a full Contract Management Modules that capture operation details, funding requirements, contacts and reporting details.

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