How MASH is utilising FileVision CMS

Who are MASH Trust?

MASH Trust is a non-government organisation and registered charity that has been operating since 1989, when it was founded to provide accommodation and sheltered housing. Today MASH provides a wide range of support services for approximately 1,700 people with mental health conditions, disabilities, alcohol and addiction struggles and youth respite care.

MASH services are offered in a number of settings including day programmes, support in people’s own homes, support within MASH homes, and support in the community. MASH operates throughout the lower North Island in Wellington, Kapiti, Horowhenua, Palmerston North, and Hawkes Bay with over 550 staff and volunteers.

MASH Trusts core values are based on their mission statement of “working together to achieve great lives”

  • Build open RELATIONSHIPS based on honesty and respect
  • COMMUNICATE with an open mind and heart
  • Recognise and promote the MANA and strengths of the individual
  • Take OPPORTUNITIES to learn and grow together.
  • BELIEVE that together we will make a difference and make FUN a goal!

How does FileVision CMS help?

FileVision CMS is perfectly placed to assist with MASH Trusts day to day operations by providing one complete system to effectively maintain service information on MASH Trust’s clients, documents and other resources. To ensure that client records are standardised and easily accessible to all staff and clients/funders for example where appropriate. FileVision CMS help’s providers intelligently link and match information and documents to important data objects such as people, companies, processes and assets. This ensures ease of reporting and increases operational productivity at a reduced cost for MASH.
The FileVision CMS application provides MASH with one centralised client database, incorporating simple and effective linkages between data captured and documentation that’s filed.

  • Ease of reporting
  • Easy sharing of information between offices and service locations.

For example, providers with multiple locations can now see information about their clients when the clients are receiving specialist treatments, including follow-up with relatives and family.
All documentation including funding forms, invoices regarding grants etc can be saved and accessed instantly, supported by the integration of automatic actions and workflows.
For further information on the MASH Trust and their work in the community, please visit: https://mashtrust.org.nz/CMS

The Client Portal

For MASH, having a way for the clients to access their personal information directly was important so Fraame Healthcare developed the MASH “Whanau” Portal specifically to address this. This is just one example of how the FileVision CMS system can be configured to suit your organisation’s needs.

Benefits of FileVision CMS

  • One centralised client database
  • Simple and effective linkages between data captured and documentation filed
  • Ease of reporting and sophisticated dashboards
  • Integration with finance, payroll and Ministry applications
  • Easy sharing of information between all offices and service locations. For example, providers with multiple locations can now see information about their clients when the clients are receiving specialist treatments, including follow-up with relatives and family
  • Full Case Notes and Case Notes Summary screens
  • All documentation including funding forms, invoices regarding grants etc can be saved and accessed instantly
  • Programmes and Groups
  • Contacts and Address Book features
  • Instant on-line access of all resources
  • Automatic actions and workflows
  • Follow-up on overdue resources
  • Contact details can be changed by anyone authorised in the one central database
  • Less time involved in creating mail-outs
  • Operates on a web Microsoft SQL platform, ensuring “openness” for connectivity



For further details on FileVision CMS and profiles of the many health providers utilising FileVision CMS today, visit: www.fraame.com or email enquiries@fraame.com

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